First, we must identify which app the member is referring to:
The Booking app to book classes OR the BFT3 performance app used for the HRM?
BOOKING APP
As a member, you’ll be able to register for classes through the BFT booking app (blue app).
- Feel free to download the app and your login will be the email address that is linked to your account.
- The click on “Forgot?” to reset your password
PERFORMANCE APP
How A Current Member Logins At Launch
At launch, current members will need to update their app in the app store. A familiar process with any other app update. No additional work is required. If a member has forgotten their password, they can click the ‘FORGOT PASSWORD’ button and reset the password through email.
How A New Member Logins For First Time
New members are invited to join the app when they purchase an eligible membership or package. An entitlement email is sent to the member to download the app & set a password.
1. New member receives welcome email & is prompted to download the BFTP app. a. ClubReady may take up to 48 hours to receive this email
2. New member sets a password.
3. If a home studio isn’t auto assigned, the member will be asked to select studio.